Your data is safe with us

As an essential data processor for insurers, our top priority is the security and privacy of the data we are entrusted to protect. We are committed to providing solutions that comply with all regulatory and data security requirements. You get a robust, user-friendly solution that never compromises on security.

Our approach to compliance

Our approach is built around ISO 27005 and its risk assessment process, where our people, processes and technology are continuously prioritised and hardened based on the risk they pose.

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Penetration tests

External cyber professionals regularly conduct penetration tests on Scalepoint’s networks and solutions. They analyse vulnerabilities related to the most critical attacks that occur at a specific time. Test results can be shared if requested.

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Incident response 24/7

Our Incident Response Team monitors potential cyber security breaches 24/7. The team handles technical incidents as well as incidents where privacy legislation dictates that specific steps must be taken.

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Employee training

All Scalepoint employees are continuously trained in data security and GDPR. Relevant functional areas also receive training in performing their controls correctly and designing solutions in a safe and GDPR-compliant manner.

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ISAE 3402 and 3000

We prepare ISAE 3402 and ISAE 3000 audit reports through an independent audit firm. The reports provide security for the design, implementation, and administration of our internal controls regarding data security and privacy.

DORA compliance – integrated into your insurance solution

The DORA regulation has come into force – and we help insurance companies subject to the rules meet the requirements with our solutions. This includes enhanced security measures, incident response capabilities, support for customer reporting obligations, improved resilience in case of IT disruptions, and the ability to pass on compliance requirements to subcontractors. With Scalepoint, you get a solution where DORA compliance is built in from the ground up – not something added as an afterthought.

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ISO 27001 and 27002

We have implemented an Information Security Management System in accordance with ISO/IEC 27001 to ensure that appropriate controls are in place to manage current and future risks. The controls are continuously reviewed by our internal second line of defense functions as well as external auditors.

Dedicated risk and compliance team

We have established clear lines of defense that meet industry requirements. We continuously train and certify our employees in all areas of defense. Our certifications include:

  • ISO 27001 Lead Implementer and Auditor
  • CIPP / E (Certified Information Protection Officer)
  • Security + (Including firewall configuration, cloud computing and encryption)
  • Certified Information Systems Security Professional (CISSP)
  • Certified Information Security Manager (CISM)
  • Information Security Leader (ESL-education)
  • GRC Professional and Auditor
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Our compliance partnerships

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OneTrust

We have partnered with OneTrust, a leading provider of privacy management solutions.

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EcoVadis

We use the world’s largest and most trusted provider of CSR ratings for our annual survey.

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Got Ethics

We use Got Ethics, part of the EQS Integrity Line Group, one of the most popular whistleblower suppliers in Europe.

Explore our solutions

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Scalepoint CORE

A complete and intuitive core system (PAS), which digitises all policy and claims processes and can easily be customised to your business.

ClaimShop

Scalepoint ClaimShop

Settle content claims and help your customers replace, repair or valuate lost or damaged items within minutes.

Scalepoint HUB

Scalepoint HUB

Automate repair processes for motor, property, and clinical workflows for health. Leverage a robust ecosystem of claims suppliers and settlement tools, offering online access to service partners and end-customers.

See our solutions in action

Book a demo and discover how we can automate your insurance processes.